Changeover inspections
Room by room, with photos, damage reports and a record of who was there.
Basisa · Hlayisa Ndhawu, “look after the place”
Run your lodge from one app.
Room checks after every checkout, repairs that actually get done, and a live room board for the front desk. Your managers, housekeepers and maintenance team see the same picture, the moment it happens.
Changeover inspections, maintenance and the owner roster for timeshare resorts. Your team, your owners and your front desk see the same picture, the moment it happens.
Inspections, maintenance and resident reports for game farms and residential estates, with farm, safety and community add-ons when you need them.
I run a
Live demo This phone really works. Try it
View the app as
Demo
A simplified demo with sample data. The full app does much more.
- Safari lodges
- Game farms
- Guest houses
- Timeshare resorts
- Holiday estates
Why it pays for itself
Less chasing, fewer surprises, more money back.
- Charge damage back, with proof Every report has a photo, a time and who found it, so you can bill the guestguest, owner or insurer with confidence.
- No guest walks into an unready room A room only turns ready after a final check, and the front desk sees it the moment it does.
- Stop chasing staff on the phone Jobs go straight to the right person, and you see progress without picking up the phone.
- Repairs that actually get closed Every fault is tracked from report to sign-off, so nothing is forgotten until the next guest finds it.
The platform
Everything your managers, housekeepers and maintenance team need, in one app.
Everything your resort team, owners and front desk need, in one app.
Everything your estate team, residents and office need, in one app.
One app for the people on the ground, one website for the desk. Everyone sees the same picture, as it happens.
Scale
From a six-unit lodge to a sixty-unit, multi-site portfolio or a whole farm.
Access control
Administrator, manager, housekeeping, maintenance, owner and resident roles, each seeing only what they need.
Field-ready
Big buttons for gloved hands, one item at a time, photos on every damage report.
Set up for you
Setup, data migration and onboarding, so properties and people are loaded before anyone joins.
Maintenance tracking
Damage reports become assignable jobs, tracked from reported to verified and closed.
Live room board Add-on
The front desk sees which rooms are dirty, being cleaned and ready for check-in, without picking up the phone.
Owner portal & roster
Property condition, report tracking and a live timeshare roster with week swaps.
Report a problem
Anyone can report what they see. Management is told straight away and the reporter sees every update.
Want damage alerts by email or WhatsApp too? Available as a paid add-on.
Admin website
A dashboard for the desk: what is ready, what is waiting on a repair and what needs attention.
Notifications inbox
The right person hears about the right thing, from a critical repair to a room that’s ready.
Fully customisable
Your jobs, your templates, your views.
Basisa bends to how your lodge already works, not the other way round. And when you need something more, we extend it for you.
- Inspection templatesYour own checklists, sections and answer types, per room or unit type.
- Jobs & workflowsYour job types, priorities, due times and who gets what.
- Views & dashboardsRooms as a grid, by status or by housekeeper. Each team sees what it needs.
- Built to extendNeed something specific? We add custom features and integrations on top. See pricing
See it in action
Built around the people who do the work.
Run the portfolio, not the spreadsheet.
Everything an admin needs to set up and run a portfolio lives in the app and on the admin website, not in spreadsheets or support tickets.
- Assign inspections and jobs, and reassign unfinished work.
- Build the exact checklist your team walks through, section by section.
- Open any inspection to see every answer, photo and who was there.
- Import rosters from a CSV or a PDF calendar, with a preview first.
- See what’s ready, what’s waiting on a repair and who is on what, from the office.
Built for gloves and speed.
The team on the ground sees today’s work the moment they open the app, and inspects a unit item by item.
- Full-screen, one item at a time, with big buttons and swipe to move on.
- Damage opens a sheet for a photo, a description and a severity from Low to Critical.
- A damage report reaches management at once, and a Critical item alerts them immediately.
- Technicians get assigned jobs with a one-tap next step: start, pause for parts, complete.
Owners stay in the loop, without the phone calls.
Owners and residents see how their property is doing, when their next stay is, and every problem they’ve reported.
- Your next stay, counted down on the home screen.
- Report a problem in one short form and follow it to fixed.
- A colour-coded roster that shows exactly whose week it is.
- Propose a week swap; the other owner accepts from their own phone.
From report to repair
Example: a fridge stops working.
From the first report to a checked repair, everyone who needs to know is told at the right moment.
-
1
Reported
A housekeeper or anyone on the teamAn owner or staff memberA resident or staff member reports it with a photo and where it is.
Reported -
2
Decision makers told
The manager and admin are notified at once in the app, or by email and WhatsApp with the alerts add-on.
Reported -
3
Manager takes it
Acknowledges, sets priority and assigns a technician or supplier.
Acknowledged -
4
Being fixed
The technician adds notes and photos as the work moves.
In progress -
5
Checked & closed
Management checks the repair. The reporter is told it is fixed.
Completed
Nothing gets reported twice.
Your team canOwners and staff canResidents and staff can see reported issues and their status, while security reports stay with management.
Timeshare roster
Exactly whose week it is, and swaps that sort themselves out.
- 1
See whose week it is
Weeks run Monday to Sunday, colour-coded per member, with “This week” called out.
- 2
Tap a week to propose a swap
Choose which of your own weeks to offer.
- 3
The other owner accepts
They accept or decline from their own roster, and it updates at once.
- 4
Admin reloads the year
Paste next year’s schedule or upload a PDF calendar.
Add-on Lodge Housekeeping module
Know every room is guest-ready, without leaving your office.
Bookings flow in automatically and become the day’s cleaning list. Your front desk sees every room live and is told the moment one is ready. No more “is room 4 done yet?”
Interactive preview with sample rooms. Tap a room to move it along, or press Play the day. Switch between Rooms, By status, By housekeeper, Lodge map and Timeline to see the same day five ways. Views, room statuses and checklists are fully customisable to how your lodge works.
No double entry
Connects to your booking platform and builds the cleaning list from real check-ins and check-outs. Changes and cancellations update it for you.
Nothing slips to the guest
A room only turns Ready after a final check with photos. Small lodge with no supervisor? Switch the check off.
Damage gets fixed, not forgotten
Anything found while cleaning becomes a maintenance job, and the room is blocked until it’s done.
Same-day turnarounds first
Rooms with a guest leaving and another arriving go to the top. Early check-in and late checkout are one tap from the desk.
Stock before it runs out
Housekeepers flag low linen and amenities in two taps. You get a restock alert before a guest notices.
Staff the day right
Average clean times per room type show how many people you really need on a busy Saturday.
Lost property, sorted
Items are photographed and logged on the spot, so when a guest phones about a charger you have the answer.
Your team will use it
Big buttons, one room at a time, works with gloves on. Guest names stay hidden from housekeepers.
Add-ons For game farms & estates
Grow into running the whole property.
Add-ons on top of the core app. Switch on only what your property needs, and add more as you grow.
- Farm reports & mapRoads, gates, fences, boreholes and pumps, each with a repair history.
- Emergency SOSOne press alerts the duty manager with who and where. Adds to emergency services, never replaces them.
- Contacts directoryTap to call or WhatsApp, with 24-hour contacts first.
- Notices & alertsOutages, fire and weather warnings, wildlife sightings.
- Community forum & pollsAnnouncements, lost and found, events and documents.
- Visitors & contractorsPre-registered visitors and a contractor register.
Private by design
Your data stays yours.
Your property holds people’s details: owners, staff, guests and security reports. Basisa keeps them safe and shares them only with the people who need them.
- Kept separateYour organisation’s data is isolated from everyone else’s.
- Right people onlyRoles are enforced on the server, so each person sees only what they should.
- Every action loggedImportant changes are written to an audit log you can check.
- POPIA-mindedSensitive notes and security reports stay with management. Privacy policy
Pricing
Priced for your property, not a one-size plan.
One core app, basic add-ons free, and you only pay for the extras you choose. Every lodge is different, so we quote for yours.
Everything you need to run the place
- Inspections after every checkout
- Maintenance jobs, checked and closed
- Report a problem, for everyone
- Timeshare roster and week swaps
- Admin website and notifications
- Setup and onboarding for your team
Price on request + R2 000 once-off setup per property, incl. VAT
Free with every plan
- Full offline use with automatic sync
- Alerts when the app is closed, and overdue-work alerts
- Contacts directory
- Notices and alerts: outages, fire and weather warnings
R0 extra
Only pay for what you use
- Lodge housekeeping and the live room board
- Email and WhatsApp damage alerts
- Farm reports, SOS, visitors and community tools
- Custom features and integrations, built for you
Quoted per add-on
Example
A 4-bedroom unit with 6 shareholders
- The core app for the unit
- Logins for all 6 shareholders
- Your housekeeping and maintenance team
- The free add-ons
- Setup and onboarding (once-off R2 000)
Contact us for pricing. No obligation, and we’ll quote for your property and walk you through the app.
Get a quoteQuestions
Good to know.
Who is Basisa for?
Lodges, timeshare resorts, farms and residential estates: anywhere a team has to keep properties ready and keep owners and residents informed.
Do we have to set everything up ourselves?
No. We do the setup, data migration and onboarding for a once-off fee of R2 000 per property (incl. VAT), so your properties, team and owners are loaded before anyone signs in.
Can we use our own inspection checklists?
Yes. Admins build templates section by section and choose the answer type for each item: a condition check, yes/no, a 1–5 rating, a pick-list, a number, a note or a photo.
We already have a timeshare schedule. Can we bring it in?
Yes. Import the roster from a CSV or a PDF calendar, check the preview, and confirm. Owners see their weeks straight away.
Can we change how it works for us?
Yes. Job types, inspection templates, room statuses and views are all customisable, so the app matches how your team already works. If you need something it doesn’t do yet, we can build it as a custom add-on.
How much does Basisa cost?
The core app is priced for the size of your property, plus a once-off setup fee of R2 000 per property, incl. VAT. Basic add-ons like offline use, overdue-work alerts, contacts and notices are free. Paid and custom add-ons, such as WhatsApp alerts or the housekeeping room board, are quoted separately. Contact us for pricing and we’ll come back with a price.
Can we get damage reports by email or WhatsApp?
Yes, as a paid add-on. Every report already reaches the right people in the app. With the alerts add-on, managers can also get damage reports by email or WhatsApp, with the photo, the room and how serious it is.
What does the desk use?
The admin website runs in any browser. It shows readiness, open reports and maintenance, and lets you open any inspection with its answers and photos.
Is our data kept separate from other organisations?
Yes. Every organisation’s data is isolated, roles are enforced on the server, and important actions are written to an audit log.
Get started
Ready to look after the place?
Tell us a little about your property or community and we’ll set up a walkthrough and schedule onboarding.
admin@basisa.co.za